Using the Festival Guide: Map and Schedule

For participating festivals, the CHI App add a Guide tab to the bottom navigation, opening the Festival Guide hub: Schedule & Lineup, Map, Guide, Sponsors, and FAQ.

Opening the Festival Guide

1. Open the CHI App during a festival that has a guide enabled.
2. Tap the Guide tab, then pick an entry from the list — for example Schedule & Lineup or Map.

Finding Set Times

1. From the hub, tap Schedule & Lineup.
2. The Schedule tab opens on today's date automatically and scrolls straight to what's playing now.
3. Switch days with the day tabs at the top.
4. Filter by stage using the stage chips, or tap All Stages to see every performance.
5. Times are shown as they appear on the festival's own program, regardless of your phone's time zone. Cancelled sets are dimmed and marked Cancelled, with a note where provided.

Browsing the Lineup

1. Switch to the Lineup tab.
2. Use Search artists to find someone by name.
3. Tap an artist card to expand their bio and social links, or tap their photo for a larger view.

Building My Schedule

1. On the Schedule tab, tap the heart next to any set to add it to My Schedule. A confirmation appears with an Undo option.
2. On the Lineup tab, tap the heart to follow an artist — all of their sets then appear in My Schedule, marked with their name.
3. Favourites are saved to your CHI account, so My Schedule matches across the CHI App.
4. Tap Add to calendar at the top to subscribe to your personal schedule in your phone's calendar app.

Using the Map

1. From the hub, tap Map.
2. If the organizer published both, switch between the Festival and Camping maps at the top.
3. Pinch or scroll to zoom, drag to pan around the site, and double-tap to reset.

Guide Articles, Sponsors, and FAQ

The Guide entry lists the organizer's articles — packing lists, camping rules, arrival information — each opening as a full page. Sponsors shows partners grouped by tier, and FAQ answers common questions.

Using the Guide Without Signal

Content you've already opened stays viewable without connectivity, so your schedule, lineup, and maps keep working on site. Opening something you haven't loaded while offline shows an offline message instead of an empty page.

Tip: Load the schedule and both maps once while on Wi-Fi or strong mobile data — ideally before you travel, just like saving your tickets offline — so everything is ready when coverage drops.