Selecting Add-Ons During Checkout
Add-ons let you enhance your event experience with optional extras. They are offered as a dedicated step in the checkout process, appearing right after you select your tickets.
What Are Add-Ons?
Add-ons are supplementary products or services that the event organizer offers alongside the main tickets. They are not required to attend the event but can make your visit more convenient or enjoyable. Common examples include:
- Parking passes — Reserve a parking spot at or near the venue.
- Meal packages — Pre-purchase food and drink bundles at a set price.
- Merchandise — T-shirts, hats, posters, or other branded items.
- Camping access — For festival-style events that offer on-site camping.
- Locker rental — Secure storage for personal belongings during the event.
- Meet-and-greet access — Special sessions with performers or speakers.
- Drink tokens — Pre-paid credits redeemable at bars inside the venue.
When Add-Ons Appear
The add-ons step appears in the checkout flow immediately after the ticket selection step. If the event organizer has not configured any add-ons for the event, this step is skipped automatically and you proceed to the next step (custom questions or contact info).
You will only see the add-ons step if at least one add-on is available for the event you are purchasing tickets for.
How to Select Add-Ons
- After choosing your tickets and tapping Continue, the add-ons screen is displayed.
- Each add-on is shown as a card with its name, price, and a short description explaining what is included.
- Use the quantity selector on each card to choose how many of that add-on you want. Set the quantity to zero if you do not want a particular add-on.
- Some add-ons may have a maximum quantity per order, similar to ticket types. The selector will not let you exceed this limit.
- Once you have made your selections, tap Continue to move to the next step.
Add-On Pricing
Each add-on has its own fixed price set by the event organizer. Add-on prices are displayed in the same currency as the event tickets. When you select add-ons, their cost is immediately reflected in the order summary at the bottom of the screen, so you can see the updated total before moving forward.
Add-ons are not subject to phased pricing in the same way tickets are. Their prices remain as configured by the organizer for the duration of the event sale.
Modifying Your Selections
If you change your mind after moving to a later step in the checkout, you can navigate back to the add-ons step using the back button or the step indicator. Your previous selections are preserved, so you can adjust quantities or remove add-ons without starting over.
Add-Ons in Your Order Summary
After completing your purchase, any add-ons you selected appear as separate line items in your order summary on the confirmation page and in your confirmation email. Each add-on shows the item name, quantity, unit price, and subtotal.
Tips for Choosing Add-Ons
- Review descriptions carefully. The organizer includes details about what each add-on covers, any restrictions, and how to redeem it at the event.
- Check before payment. Once your order is confirmed, changes to add-ons may require contacting the event organizer directly. Review your selections in the order summary before completing payment.
Note: Add-ons are entirely optional. You can skip the add-ons step without selecting anything by tapping Continue with all quantities set to zero.