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Creating Your Account

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Getting Started

Logging In to Your Account

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Getting Started

Navigating the Dashboard

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Getting Started

Setting Up Your Profile

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Getting Started

Understanding the CHI Ecosystem

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Getting Started

Creating a New Event

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Events

Configuring Event Details

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Events

Managing Event Schedule & Dates

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Events

Publishing Your Event

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Events

Viewing Event Analytics

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Events

Closing or Archiving an Event

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Events

Setting Up Ticket Types

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Tickets

Configuring Ticket Pricing & Fees

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Tickets

Managing Ticket Availability & Limits

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Tickets

Browsing & Finding Events

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Tickets

Purchasing Tickets Step by Step

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Tickets

Using Coupons & Discount Codes

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Tickets

Understanding Your Ticket QR Code

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Tickets

Accepted Payment Methods

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Payments

Understanding Service Fees & VAT

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Payments

Adding a Payment Card

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Payments

Making a Payment via QR Code

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Payments

Viewing Transaction History

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Payments

Understanding Transaction Details

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Payments

Requesting a Refund

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Refunds & Transfers

Transferring a Ticket

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Refunds & Transfers

Selling a Ticket on the Marketplace

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Refunds & Transfers

What Are CHI Wearables?

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Wearables

Pairing a Wearable Device

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Wearables

Managing Your Wearables

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Wearables

Paying with Your Wearable

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Wearables

VIP Table Management Overview

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VIP & Tables

Charging to a VIP Table

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VIP & Tables

Managing VIP Credits

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VIP & Tables

Inviting Guests to VIP

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VIP & Tables

Customer Profiles Overview

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CRM & Customers

Viewing Customer Insights

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CRM & Customers

Customer Engagement Tools

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CRM & Customers

Exporting Customer Data

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CRM & Customers

Onboarding Vendors

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Vendors & Stakeholders

Managing Vendor Catalogs

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Vendors & Stakeholders

Revenue Sharing & Analytics

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Vendors & Stakeholders

Multi-Vendor POS Setup

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Vendors & Stakeholders

Creating Coupon Rules

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Coupons & Promotions

Managing Add-ons

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Coupons & Promotions

Redeeming Coupons at POS

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Coupons & Promotions

Setting Up Kickback for a Ticket

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Kickback & Referrals

Sharing Referral Links

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Kickback & Referrals

Tracking Referral Earnings

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Kickback & Referrals

POS Interface Overview

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POS System

Processing Orders at POS

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POS System

POS Product Categories & Management

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POS System

Changing Your Passcode

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Account & Security

Two-Factor Authentication (2FA)

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Account & Security

Data Privacy & GDPR

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Account & Security

Login & Verification Issues

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Troubleshooting

Payment Failures

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Troubleshooting

Ticket Not Showing Up

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Troubleshooting

Downloading & Installing the CHI App

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Getting Started

CHI App Home Screen Overview

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Getting Started

Switching Languages in the CHI App

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Getting Started

Enabling Push Notifications

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Getting Started

Updating the CHI App

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Getting Started

Discovering Events Near You

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Events

Viewing Event Details & Schedule

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Events

Sharing Events with Friends

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Events

Viewing Your Tickets in the App & PWA

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Tickets

Presenting Your QR Code at Entry

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Tickets

Transferring Tickets via the App & PWA

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Tickets

Buying Tickets in the App & PWA

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Tickets

Saving Tickets for Offline Access (App & PWA)

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Tickets

Setting Up Your Digital Wallet (App & PWA)

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Payments

Adding & Managing Payment Cards

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Payments

Scanning QR Codes to Pay

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Payments

Viewing Your Transaction History (App & PWA)

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Payments

Understanding Your Token Balance

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Payments

Topping Up Event Tokens

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Payments

Setting Your Default Payment Method

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Payments

Pairing a Wearable via the App & PWA

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Wearables

Managing Your Paired Wearables

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Wearables

Paying with Your Wearable from the App & PWA

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Wearables

Applying Coupons in CHI App & PWA

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Coupons & Promotions

Sharing Referral Links from the App & PWA

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Kickback & Referrals

Tracking Your Referral Earnings in the App & PWA

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Kickback & Referrals

Biometric Login & App Security

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Account & Security

Managing Your Profile in the App & PWA

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Account & Security

Offline Mode & Connectivity Issues

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Troubleshooting

App Crashes & Performance Issues

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Troubleshooting

Choosing the Right Ticket Type

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Tickets

The Checkout Process Explained

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Tickets

Selecting Add-Ons During Checkout

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Tickets

Understanding Your Order Summary

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Payments

Paying with Card

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Payments

Free Ticket Events

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Tickets

Receiving Your Tickets After Purchase

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Tickets

Changing the Language on CHI Tickets

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Getting Started

Supported Currencies

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Payments

Event Pages and What They Show

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Tickets

Browsing Upcoming and Ongoing Events

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Tickets

Maximum Tickets Per Order

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Tickets

Ticket Availability and Sale Periods

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Tickets

Answering Event Questions During Checkout

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Tickets

Entering Your Contact Information

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Tickets

Troubleshooting Checkout Errors

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Troubleshooting

Secure Payments on CHI

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Payments

Downloading the CHI App After Purchase

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Getting Started

Included Coupons and Promotions with Tickets

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Coupons & Promotions

Accessibility on CHI Tickets

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Getting Started

Supported Payment Gateway Integrations

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Payments

Minimum System Requirements

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Troubleshooting

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System // WearablesWHAT-ARE-CHI-WEARABLES-2765AC

What Are CHI Wearables?

CHI PWACHI Appwearablesoverview

CHI Wearables

CHI Wearables are NFC-enabled devices (wristbands, cards, or badges) that let you make cashless payments and check in at events with a simple tap.

How They Work

You receive a wearable at the event or in advance.
Pair it to your CHI account via the CHI PWA.
Load funds onto your event wallet.
Tap to pay at vendor terminals throughout the venue.

Benefits

Speed — Tap and go. No phone needed at the point of sale.
Convenience — Keep your phone in your pocket while you enjoy the event.
Security — Your wearable is linked to your account. If lost, you can deactivate it and protect your balance.

Types of Wearables

Type	Description
Wristband	Worn on the wrist, most common at festivals
Card	Credit-card-sized NFC card
Badge	Lanyard badge, common at conferences

Note: Not all events use wearables. Check the event details to see if wearable payments are available.